top of page
Frequently asked questions
General FAQ'sCoffeeSock FAQ'sLoca FAQ'sWacaco PixapressoWacaco Picopresso FAQ'sWacaco Nanopresso FAQ'sWacaco Minipresso FAQ'sWacaco Pipamoka FAQ'sWacaco Cuppamoka FAQ'sSubminimal NanoFoamer PRO FAQ'sSubminimal NanoFoamer FAQ'sSubminimal FlickSubminimal FlowTip FAQ'sShelbru FAQsWarranty Info
Does the Picopresso heat up the water?
No. In order to make your coffee, you will have to fill the chamber with boiling water.
Is the Picopresso dishwasher safe?
No, but cleaning the Picopresso is fast and simple. Just carefully rinse the coffee basket and the shower head with running warm water and wipe with a humid cloth. After cleaning, let all the Picopresso parts dry separately.
Is the Picopresso microwave safe?
No. The Picopresso is designed with stainless steel parts that are not microwave safe.
Does Picopresso have a warranty?
The Picopresso comes with a 2 year (24 months) warranty for manufacturer defects, from the date of purchase. The Picopresso is a speciality coffee brewer and takes some practice to extract the perfect shot. Variables such as the beans used and the grind size will effect how the end espresso shot is extracted and tastes. Therefore, the warranty does not cover user error.
Does the pumping require a lot of force?
At the max 18 bar pressure (261 psi) you will need to press the knob with a force equal to 13 kg (28.66 lbs). To easily apply that force, we recommend to hold Picopresso with two hands as instructed in the user guide.
The water is not pumping through the coffee grinds. What do I do?
STOP PUMPING IMMEDIATELY.*
If you find that the water is having difficulty getting through the ground coffee, it could mean that the coffee grinds are too fine. Ensure that your ground coffee is as recommended by Wacaco.
Also, ensure that you are tamping correctly. As per the included instructions, tamping should be done with the dosing ring in place, as this helps to eliminate tamping too heavily.
*Continuing to pump the Picopresso when the water is having difficulty passing through the coffee grinds may result in damage to the Picopresso unit. This kind of user error is not covered under warranty.
My Picopresso case is not zipping up properly. What do I do?
If you find that the case that came with your Picopresso is not zipping up as it should, please inform the store where you bought it from. They will be able to put in a warranty claim for you.
I just can't seem to get the extraction right. What do I do?
The Picopresso is a speciality coffee brewer and can take a little practice to get a perfectly extracted espresso shot. We recommend heading to our Wacaco Support page and watching the video by Brodie Vissers titled 'Troubleshooting The Picopresso- how to get the best espresso'.
What accessories are available for the Picopresso?
The 12g basket
The Picopresso Stand
A set of two protective sleeves
The Picopresso Gauge
bottom of page